Insta MindTech LLC Tech Support Scam | I’m transferring this call to your father


This company is another fraud company using the fake blue screen of death pop-up to make it look like your computer has crashed when really it hasn’t. The first scam this “Technican” pulled was she went into control panel and lied about “NAP” or Network Access Protection. She claimed this needed to be enabled when really it only needs to be enabled if your on a domain which many home users are not on a domain and in this case neither was I. The next scam was she went into the Windows Event Viewer and Lied about the events, she claimed they were “Infections” due to no network protection. This is false, The events in event viewer are normal logs and errors they are not infections. Also, I have a properly working internet security. She also said that Malwarebytes is a pop-up which is wrong. The last scam she did is she went into msinfo and lied about the system drivers that are normally stopped, she claimed they needed to be running which as I said before are normally stopped and don’t need to be running. After the scam was completed she wanted to charge me $699.99 for a “lifetime” plan for problems that don’t exist and for services that are not needed.
Once I confronted them they were very rude, The technician said he was transferring me to my father and was very unprofessional, he used the f bomb more than once, he told me to “fuck you you son of a bitch, go fuck yourself” and then he hung up.

Date of Scam:
8/10/16

Time Stamps:
NAP protection scam 12:01
She calls malwarebytes a pop-up 14:04
Event Viewer scam 14:30
I confront her 30:40

Information I have on this company:
The people I talked to: (These are their fake names)

Kelly Jones
Number I called: (Pop-Up Number)
888-978-0105

Toll-Free Number Provider:
WilTel Communications

Official Number on their site:
800-969-3163

Toll-Free Number Provider:
ATL Communications

Website:
www.instamindtechnology.com

Website Host:
domainconrtol.net

Website Domain Host:
godaddy.com

Registered Information for their website:

This is all fake info

Address: 14747 N Northsight Blvd Suite 111, PMB 309
City: Scottsdale
State: Arizona
Postal Code: 85260
Country: US
Phone: +1.4806242599
Fax: +1.4806242598
All and All I hope the info above helps someone, and I have reported this scam company, and if you would like to report them as well feel free. You may do as you please with this information.
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