Opti Tech Support Scam | Fake Pop-Up Scammer


The first time I called this pop-up I got disconected. I called back and asked for the a lady I was speaking to and they guy told me she doesn’t’ work here. I thought whatever I’ll just talk to this guy then our call got disconected. Finally I called again and I got different hold music than before and a dirent auto-attendant then I knew many companies were sharing this same fake pop-up. I ended up reaching this fake American scammer who really knew nothing about computers and he sounded like he was reading a script. They also claimed to be Microsoft when really they are Opti Tech Support. As I already knew based on the fake pop-up this company was a scam. They pulled most of the usual tricks and a few new ones that I need to add to the site.

Date of Scam:
6/27/16

Time Stamps:
Fake hh h scam saying that the page could not be displayed due to the “Malware” 6:48

Fake task manager scam Throttling the CPU usage to 100% to make it look like the computer was running faster do to a Microsoft “Patch” 10:59

The usual msconfig scam lying about stoped services that are normally stopped. 12:18

Fake reliability monitor scam, Saying the errors and warnings was the malware trying to access my pc, when they are completely normal errors. 13:07

I confront the scammer 15:11

Number I called:
855-335-7599

Toll-Free Number Provider:

WilTel Communications

Website:
http://optitechsupport.com/

Website Host:
godaddy.com

Website Domain Host:
godaddy.com

All and All I hope the info above helps someone, and I have reported this scam company, and if you would like to report them as well feel free. You may do as you please with this information.
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3 Comments

  1. Hi, I’ve been enjoying watching your videos exposing these scammers, and I thought to do some digging around after watching this video https://www.youtube.com/watch?v=qYeIFRqmVDM.

    First I started looking at the site : http://optitechsupport.com which is the company that the agent said he was from.

    The site resolves to 138.128.182.85, and then I started a port scan to show any other IP’s that were listening on port 80 and 443 on the same subnet.

    I looked at the closest neighbouring Ip which was 38.128.182.82, and after a reverse DNS lookup the name is very similar http://optimumsoftwaretech.com.

    I then started fuzzing the sites directories and found that they allow directory listing…. So first directory I looked in is this http://optimumsoftwaretech.com/images/

    Open IMG_3004.jpg and its a mug shot that could possibly be owner?? or affiliated with the scamming company somehow??

    Lets go one step further…

    When you take a photo your mobile phone or camera will save meta data about the image such as make of the camera and the serial number etc this is known as EXIF data.

    I ran the image through a EXIF data checker and found the coordiantes of which the photograph was taken:

    Location:
    https://www.google.com/maps/place/26°09'19.8%22N+80°18'49.2%22W/@26.155511,-80.3158467,726m/data=!3m2!1e3!4b1!4m5!3m4!1s0x0:0x0!8m2!3d26.155511!4d-80.313658

    12381 NW 23rd Ct
    Plantation, FL 33323

    Also the photo was taken with an iPhone 5

    If i have any more info I’ll let you guys know

    -Lee

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